One of the steps every organization takes when adopting Google Apps is user provisioning (creating user accounts). Quite simply, before users can log in, they need an account to log in to!

To create users in the control panel, follow these easy steps:

1. Click Create new users.
2. Optional: Click Create multiple users to upload many accounts at once using a .csv (comma separated values) file.
3. Enter the new user's First Name, Last Name, and desired Username in the appropriate fields.
   Google Apps automatically generates an initial, or temporary, password for each new account you create. If you would like to customize a user's password, click Set password. Then, enter the password in both fields. Passwords are strongly recommended to be at least 8 characters, especially for optimal use with IMAP or POP.
4. Click Create new user.
5. Click Print instructions or Email instructions.

Tip: If If you plan on handing off or going over the instructions with your new user, just Print instructions. If you'd rather Email instructions, be sure to send the message to an address that is currently accessible to the user - not the new email address at your domain.

If you receieve an error message that states Failed to create account, try again shortly. This is a temporary error message that lets you know the user account wasn't created successfully.

Note: You need to wait five days before you can re-create a user with the same username as a user you've deleted.